Note: Actual color may vary from the color on your screen due to monitor color restrictions. Highly suggest that you get the swatch book from me before you place the dress order. I’m not able to be responsible for any color difference if you don’t get my swatches.
▓▓▓ 【ITEM INFORMATION】▓▓▓
※ MATERIAL & COLOR: Crinkle Chiffon JYC #33 - Dusty Shale
Note: This dress can be made in ANY color of your choice. Here’s the link for more color swatches:
※ LENGTH: can be made into knee-length, tea-length, or floor-length
Note: Custom made doesn’t mean no alteration. Length is based on the measurement you send and the design of the dress. We cannot 100% guarantee that the length will be exactly the measurement you send. You may still need a minor alteration to get your desired length.
※ LINING: fully lined
Note: We choose the color of the lining that closely matches the color of the chiffon.
※ CLOSURE: zip up
※ OTHER DETAILS: with rubber gripper(only for strapless dress), padded cups, boning.
▓▓▓ 【TURNAROUND / DELIVERY TIME 】 ▓▓▓
【 Bridesmaid Dress】
Due to custom style. color, fabric and measurements, the dresses are non-returnable. Please note that even if you order for a standard size, we will still make the dress based on the chosen color and fabric so this is custom made as well. All dresses are hand made once order is received, therefore, everything is considered CUSTOM MADE. Unless of course we make some huge error like wrong style, wrong color – something off the rails like that.
It is very important for us that our buyers are happy and satisfied with their purchase. For quality problems, please contact us within 7 days upon receiving the dress or before the wedding whichever comes first. Anything after that will no longer be entertained. It is important to send us photos of the dress (better if the bridesmaid is wearing it) as well as photos of the measurements of the dress to confirm and we will find the best solution.
Please note that we won’t be able to offer after sales service if dress has been altered without prior notification.
For non-quality problems,as noted, custom made dresses are not returnable. Dress was made in your measurement and in the color you chose out of 200 colors. It's going to be very hard for us to resell it since it's made based on your special measurement. We are very sorry, but we'll try our best to help you find a best solution.
Please understand that we are not responsible for inaccurate measurements. Custom orders will be produced according to the measurements sent, but alterations may be required locally once your garment is received.
*Also note that actual fabric colors may vary from the color on your screen due to monitor color restrictions. Highly suggest that you get the swatch book from me before you place the dress order. I’m not able to be responsible for any color difference if you don’t get my swatches .
If somehow you don't like the coat, please send it back to us within one week for a refund or an exchange.
Item must return in its original condition to Elbling unworn and unwashed.
To process the return/exchange, please kindly attach your Etsy ID or order ID in the package ,otherwise, a delay might happen in processing the exchanging or refunding.
We'll pay for the shipping if it's a quality problem. For non-quality return, the shipping fee wouldn't be refundable.
Please understand that custom and made to measure items are not refundable.
Please understand that we spent most of our time making the clothes, we only pick one day each week to process the exchanges and refunding, so for refunding, it would take as long as a week for us to finally issue the refunding back to your account. but it's definately can be processed within a week after we got the returns. Thanks.